Get back to Independence and feel more Confident.

In-Home or Online Appointment

Tell us your needs — we’ll organise an OT visit within 24hrs

Frequently Asked Questions

What NDIS goals can OT help with?

OT support can help build independence and daily living skills, and support functional goals like:

• routines + organisation

• emotional regulation strategies

• sensory support

• self-care + daily living skills

• school/work participation

• assistive technology recommendations

• functional capacity assessments + NDIS reports (if required)

What happens after I submit my NDIS OT enquiry?

After you submit the form, we’ll review your details and contact you (usually within 1 business day). We’ll confirm your funding type (self/plan-managed etc.), what support you’re looking for, and help you book your first OT session.

How quickly can I start OT with my NDIS funding?

We aim to get you booked in ASAP. Timing depends on clinician availability and appointment type, but we’ll offer the earliest options that match your schedule.

Do I need a NDIS Support Coordinator referral to start?

No — you don’t need a referral to start OT. If you’re using NDIS funding, we may ask for basic details (e.g., plan type, plan manager info, goals) so we can set things up correctly.

Is my NDIS information kept private and secure?

Yes. Your information is handled securely and confidentially in line with Australian privacy standards. Telehealth appointments are delivered via secure systems.

How do NDIS OT telehealth appointments work?

Telehealth OT sessions are done via secure video call. We’ll send you a simple link before your appointment—join from your phone, tablet, or computer from home.

What if I’m not sure OT is the right NDIS support?

No stress. Submit the form and we’ll help you work out whether OT is the best fit—or if another support (speech, psych, support coordination) makes more sense for your goals.

Can I use NDIS instead of Medicare for OT?

Medicare rebates may apply if you have a valid Mental Health Treatment Plan from your GP and meet eligibility requirements. Rebates vary depending on your situation and session type.

What do I need for my first NDIS OT session?

A safe, clear space to chat and (if relevant) move around—living room is perfect.

• Any supports you already use (wheelchair, walker, shower chair, splints, utensils, communication device, etc.).

• Access to key areas we might look at (bathroom, kitchen, bedroom, entry/steps—only if it’s relevant).

• A support person welcome (family/support worker) if you’d like help answering questions.

Do you support NDIS self-managed and plan-managed participants?

Yes. We support NDIS participants and can work with self-managed and plan-managed funding (and other arrangements depending on your situation). If you’re unsure what you are, we can help you confirm it.

NDIS-Friendly Support

Plan-managed, self-managed and agency options (where eligible).

Functional Capacity Focus

Evidence-based reporting and practical recommendations.

Fast, Simple Booking

A quick call to match you with the right OT.

Service Areas

Gold Coast

Coolangatta, Tugun, Bilinga, Kirra, Currumbin, Currumbin Waters, Palm Beach, Elanora, Burleigh Heads, Burleigh Waters, Miami, Mermaid Beach, Mermaid Waters, Broadbeach, Surfers Paradise, Main Beach, Southport, Labrador, Ashmore, Benowa, Nerang, Carrara, Robina, Varsity Lakes, Mudgeeraba, Reedy Creek, Highland Park, Helensvale, Oxenford, Coomera, Upper Coomera, Pimpama, Ormeau

Logan

Beenleigh, Eagleby, Holmview, Edens Landing, Bahrs Scrub, Waterford, Waterford West, Loganholme, Shailer Park, Cornubia, Daisy Hill, Springwood, Rochedale South, Rochedale, Slacks Creek, Kingston, Woodridge, Underwood, Browns Plains

Brisbane South & Bayside

Sunnybank, Sunnybank Hills, Eight Mile Plains, Macgregor, Mount Gravatt, Upper Mount Gravatt, Holland Park, Coorparoo, Carindale, Cannon Hill, Morningside, Wynnum, Manly, Tingalpa, Capalaba, Cleveland, Victoria Point

Brisbane North

Brisbane CBD, South Brisbane / West End, New Farm, Fortitude Valley, Newstead, Kelvin Grove, Paddington, Toowong, Indooroopilly, Chermside, Aspley, Carseldine, Bridgeman Downs, North Lakes, Mango Hill, Kallangur, Redcliffe

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